I’m mad at myself today. I foolishly thought Blizzard was capable of doing the right thing. With WoW Retail’s 10.2 release this week, I decided to come back and try out a month of play.
Context: I’ve played WoW on and off since 2003 and generally kept my sub to a month at a time. Login. Play. Realize it’s more of the same. Quit. Repeat with new content.
Anyway, I fired it up on Tuesday. Played through the PVE released new content. Grinded the 10.2 honor gear and by Wednesday was over it. I logged in to my account settings to deactivate my month’s recurring sub and realized I’d made a terrible mistake.
You guessed it. I managed to sub for an entire year and didn’t realize I paid the 155 bucks. I immediately looked into refunding the purchase. I have NEVER in my life committed to anything for that long in advance much less a video game.
According to their own policy “ We’ll refund any unused World of Warcraft subscription within 14 days of the purchase . We won’t refund subscription time lost due to a suspension and/or permanent account closure. For permanent account closures and suspensions longer than 15 days, we will cancel upcoming recurring subscriptions.” So instantly I think, thank goodness, it has only been three days. I can refund this and pay for the single month I meant to pay for…
And how I was wrong. Evidently, there is fine print somewhere which allows them to not provide refunds based on an undefined “time played” clock. Basically in three days, I played enough wow to constitute a year’s subscription.
Obviously I messed up. I bought the wrong sub. But the fact Blizzard had denied multiple attempts to rectify the purchase just reenforces what most of you have known for years. This company has become a giant trash can full of garbage policies all seeking to take our money with more and more of the same half assed effort.
/sadpanda
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